Refund Policy
Last updated: 2026-08-09
Green Channel: Automatic 24h Full Refund
We offer a zero-risk promise: if you have not received a reply email from a wellness advisor within 24 hours of submission, the system automatically issues a full refund — no action needed on your part.
How to Request a Refund
If you are unsatisfied with a single report or subscription, email [email protected] with your order email and order ID. We process refunds within 1–3 business days to the original payment method.
Course (Podia) Refunds
Video courses are sold via the Podia platform and follow Podia’s refund rules. For any issue, contact the refund email above and we will assist.
Processing Time
Once issued, refunds typically take 5–10 business days to appear, depending on your bank or payment provider.